ALTY Orthopaedic Hospital, one of Malaysia’s first single-specialty comprehensive orthopaedic hospital today announced a collaboration with PETRONAS Dagangan Berhad’s café venture, Café Mesra, to further enhance patient experience and stay in the hospital.
Rapidly expanding to 61 outlets, Café Mesra is reaching more Malaysians through its presence in PETRONAS stations, standalone cafes, and kiosks. Designed with a twist that blends delectable food and artisanal coffee, Mesra Retail & Cafe perfectly aligns with ALTY Orthopaedic Hospital’s core values.
With the opening of the first hospital location for Café Mesra, patients can enjoy the delights of crafted coffee and indulge in delightful pastries, snacks, and meals in ALTY’s warm and welcoming environment.
ALTY Orthopaedic Hospital’s Chief Executive Officer, Dr Savitha Dharan said, “As ALTY continuously looks at enhancing our services with patient experience as a priority, we realise that this includes engagement beyond just the care they seek.”
“Café Mesra embodies similar core values emphasising quality which are aligned with our values and commitment at ALTY. We are pleased to be the first single-specialty hospital location for Café Mesra and look forward to welcoming our patients to enjoy this new service offering with this partnership” Dr Savitha added.
Mesra Retail & Café Sdn Bhd, Chief Executive Officer, Ian Malcolm Cruddas said, “We are thrilled to partner with ALTY Hospital to open our 55th outlet that supports our aspiration to deliver quality yet affordable food and beverage experience to customers. Not only does Café Mesra serve as a welcoming space for individuals to unwind at ALTY, but they can also enjoy handcrafted coffee brewed with Embun which is our signature blend of 100% arabica beans, an array of hot pastries, snacks and meals. This collaboration is a testament to our pursuit of making our customers’ everyday lives simpler and better as we believe quality food and beverages should be accessible to everyone.”
