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Zoom has announced the expansion of Zoom AI Companion across its Business Services portfolio, including updates to Zoom Contact Center, Zoom Webinars and Events, and Zoom Revenue Accelerator. Among the new key innovations, Zoom CX will revolutionise self-service by enhancing Zoom Virtual Agent with agentic skills to deliver more natural engagements, handle complex queries, and […]
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MCIS Insurance Berhad (“MCIS Life”) continues to enhance its agency force with a focus on innovation, strategic growth and fostering a dynamic, collaborative environment within its ecosystem. According to Ahmad Zubir Aziz, Chief Agency Officer, the rapidly evolving insurance landscape presents new opportunities and challenges, and MCIS Life continues to embrace innovation and agility to […]
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In today’s fast-paced digital world, Malaysian businesses demand IT infrastructure that leads in technical performance and scalability. Callnet Solution, a Dell Gold Partner and Nutanix expert, delivers this with Dell XC Plus. This state-of-the-art hybrid cloud solution combines Dell’s world-class hardware with Nutanix’s powerful cloud platform, creating a technology ecosystem built for the future. Meeting […]
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Glocomp Systems (M) Sdn Bhd (‘Glocomp’), one of Malaysia’s leading information and communication technology solutions providers, has been appointed as the sole Authorised Distributor for DJI Enterprise (‘DJI’) in Malaysia. Glocomp Managing Director Joseph Giam said that this development ‘brings to life’ Glocomp’s commitment to delivering innovative solutions and empowering businesses across the nation with […]
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Avanade, the world’s leading Microsoft expert, has appointed Megawaty Khie as the new Regional Managing Director for Southeast Asia, effective immediately. In this role, Megawaty will be responsible for driving the growth of Avanade’s business and expanding Avanade’s position as the leading Microsoft solutions provider across the Southeast Asia region –including Malaysia. Megawaty will also […]
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Glocomp Systems (M) Sdn Bhd (‘Glocomp’), one of Malaysia’s leading information and communication technology solutions providers, was recently appointed as a Distributor for Equinix, the world’s digital infrastructure company. This strategic partnership enables Glocomp to offer Equinix’s suite of data centre and interconnection services, including Equinix Fabric, a private, on-demand interconnection solution that enables secure […]
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A new report from Avanade reveals that mid-market organisations in Asia Pacific are embracing artificial intelligence (AI) with confidence, with most anticipating up to fourfold returns within 12 months. However, gaps in workforce readiness, data governance, and technology infrastructure are significant obstacles to achieving sustainable returns. The Avanade Trendlines: AI Value Report 2025 draws on insights from […]
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LGMS Berhad, a leading name in Malaysia’s cybersecurity industry, recently demonstrated what it truly means to be an ‘employer of choice’ by organising an enriching six-day trip for its employees and family members from Nanjing to Shanghai in the People’s Republic of China. The trip, which was conducted in two batches to ensure uninterrupted business […]
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Zoom Video Communications, Inc. (Zoom) this week hosted Zoomtopia 2024 and unveiled new AI-first work platform innovations for Zoom Workplace and Zoom Business Services that will transform team communication, collaboration, and productivity and help customers get more done. Zoomtopia 2024 announcements include Zoom AI Companion 2.0, a new add-on option to customize and personalize AI Companion, […]
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